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Terms & Conditions, Privacy Policy & GDPR

Introduction

Welcome to Project HAVEN ("Haven", "we", "us", "our") and our associated services, including the Haven Wallet("Wallet") and this website ("Website"). By accessing or using any part of the Website or Wallet, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use the Website or the Wallet.

 

1. Eligibility

1.1 By using the Website or Wallet, you confirm that you are at least 18 years of age, or of legal age in your jurisdiction to engage with digital assets and blockchain-based applications.

1.2 You are solely responsible for ensuring that your use of the Website or Wallet complies with the laws and regulations applicable in your jurisdiction.

2. Services Offered

2.1 The Haven Wallet is a non-custodial, self-sovereign wallet providing users with tools to securely manage digital assets, including features such as biometric authentication, anonymous and KYC wallet modes, and succession tools.

2.2 The Website offers general information about the Project HAVEN ecosystem, including access to token-related materials, roadmap, documentation, and community participation.

2.3 We do not offer financial, legal, or investment advice, and no element of the Website or Wallet constitutes a financial service.

3. Intellectual Property

3.1 All content on the Website and within the Wallet, including text, designs, trademarks, logos, and code, are the intellectual property of Project HAVEN unless otherwise indicated.

3.2 You may not reproduce, republish, modify, or exploit any content without prior written consent.

4. User Responsibilities

4.1 You agree to use the Website and Wallet only for lawful purposes and in a manner that does not infringe the rights of or restrict the use and enjoyment of others.

4.2 You must not attempt to interfere with the functionality, security, or accessibility of the Website or Wallet.

4.3 You are fully responsible for safeguarding your devices, biometric credentials, and any associated access methods.

5. Non-Custodial Wallet Notice

5.1 Haven does not hold or control your private keys, seed phrases, or digital assets. You are solely responsible for your keys and recovery credentials.

5.2 Use of biometric authentication and account recovery is based on technology that remains entirely under your control. Project HAVEN cannot access your biometric data or perform recovery on your behalf.

6. Disclaimer of Warranties

6.1 All content, services, and tools are provided “as is” without warranties of any kind, either express or implied.

6.2 Project HAVEN does not guarantee uninterrupted or error-free functionality of the Wallet or Website.

7. Limitation of Liability

7.1 To the fullest extent permitted by law, Project HAVEN shall not be liable for any indirect, incidental, or consequential damages arising from your use or inability to use the Website or Wallet.

7.2 You understand and agree that interacting with cryptocurrencies and blockchain-based services involves significant risk, including potential loss of funds.

8. Third-Party Links and Integrations

8.1 The Website and Wallet may contain links to or integrations with third-party services (e.g., exchanges, on-ramps). These are provided for convenience only.

8.2 Project HAVEN does not endorse or control these services and is not liable for any interaction or loss resulting from their use.

9. Modifications

9.1 Project HAVEN may modify these Terms at any time. Any updates will be posted on the Website with the “Last Updated” date. Your continued use of the Website or Wallet after changes signifies acceptance.

10. Governing Law

10.1 These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Project HAVEN is registered and operates.

 

Privacy Policy

Introduction

Project HAVEN ("we", "us", or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal data when you access our Website and Haven Wallet.

1. Information We Collect

1.1 Minimal Data Policy
We aim to collect as little personal data as possible. Most features of the Wallet function without storing any user-identifiable information.

1.2 Data You Provide

  • Email (if signing up for newsletters or Founders Club updates)

  • Contact details if you reach out for support

1.3 Automated Data

  • IP address, browser/device info (used for website analytics)

  • Session logs for debugging and support

  • Cookies (as described below)

1.4 Biometric Data

What Face Data Is Used

  • The Haven Wallet uses face-based biometric authentication solely to verify that the authorized device owner is present when accessing the app or approving sensitive actions.

  • Face data is used only for on-device authentication purposes and is never used for identification, profiling, marketing, analytics, or tracking.​

Reasons for Using Face Data

  • Face data is used for the following specific and limited purposes:

  • To authenticate the user locally on their device

  • To prevent unauthorized access to the Wallet

  • To secure sensitive actions such as wallet access, transaction approval, and recovery workflows

  • To eliminate reliance on passwords, seed phrases, or centralized credentials

  • Face data is not used to identify users across devices or services and is not linked to personal identity.

Storage of Face Data

  • Haven does not store face data on its servers.

  • All face data:

  • Is processed entirely on the user’s device

  • Is stored, if at all, only within the device’s secure hardware enclave or operating system biometric framework

  • Is never transmitted off the device

  • Is never accessible to Project HAVEN, its servers, or its personnel

  • Haven does not retain, copy, back up, or export face data in any form.

Length of Time Face Data Is Stored

  • Face data is retained only for as long as the user enables biometric authentication on their device.

  • Specifically:

  • Face data remains stored only within the device’s operating system

  • Storage duration is controlled entirely by the user and the device OS

  • Face data is automatically deleted if:

  • The user disables biometric authentication

  • The user removes facial recognition from their device

  • The app is uninstalled

  • The device biometric data is reset

  • Haven does not store face data indefinitely and has no ability to extend or control retention duration.

Sharing of Face Data with Third Parties

  • Haven does not share face data with any third parties.

  • Specifically:

  • No face data is shared with analytics providers

  • No face data is shared with cloud services

  • No face data is shared with affiliates, partners, or SDKs

  • No face data is shared with advertisers or marketing platforms

Third-Party Storage of Face Data

  • Because Haven does not transmit or share face data, no third party stores face data on Haven’s behalf.

  • Any biometric processing relies exclusively on:

  • Apple’s iOS biometric frameworks (e.g. Face ID)

  • The device’s secure hardware and operating system

  • These frameworks are governed by Apple’s own privacy and security policies, and Haven has no access to the underlying biometric data.

User Consent & Control

  • Biometric authentication is optional and requires explicit user consent.

  • Users may:

  • Enable or disable biometric authentication at any time via device or app settings

  • Use the app without biometric authentication where supported

  • Revoke consent instantly by disabling Face ID on their device

  • Paid or core functionality is not conditional on granting biometric access.

Legal Basis (GDPR & International Compliance)

  • Where applicable, face data processing is based on:

  • Explicit user consent (GDPR Article 6(1)(a))

  • Local device processing only, with no centralized biometric database

  • Because Haven does not store or process biometric data on its servers, Project HAVEN does not act as a biometric data controller or processor under GDPR definitions.

2. How We Use Your Data

2.1 To provide and improve Wallet and Website services
2.2 To communicate with you about updates, features, or support
2.3 To analyze usage trends and diagnose issues
2.4 To meet legal obligations and regulatory requirements

3. Sharing of Data

3.1 We do not sell or rent your personal data.
3.2 Data may be shared with service providers (e.g., email tools, analytics) under strict confidentiality and data protection agreements.
3.3 We may disclose data where required by law, court order, or regulatory authority.

4. Data Security

4.1 We use industry-standard encryption and access controls to protect all collected information.
4.2 Despite our best efforts, no system can guarantee 100% security, particularly in decentralized environments.
4.3 You are responsible for securing your Wallet and device.

5. Cookies

5.1 The Website may use cookies to enhance functionality and monitor performance.
5.2 You can manage or disable cookies through your browser settings.

6. Your Rights

6.1 You have the right to:

  • Access the personal data we may hold about you

  • Request correction or deletion of inaccurate or outdated information

  • Withdraw consent to communication at any time

6.2 For inquiries or requests, contact us at privacy@haven-project.com.

7. Children’s Privacy

7.1 The Website and Wallet are not intended for users under 18.
7.2 We do not knowingly collect data from individuals under legal age.

8. Changes to This Policy

8.1 We may update this Privacy Policy periodically.
8.2 Changes will be posted with a “Last Updated” date. Continued use of the Website or Wallet constitutes acceptance of changes.

GDPR & Compliance

Last updated: September 11th 2025.

At HAVEN HOLDING LLC, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) (EU) 2016/679.

This statement applies solely to the Haven website and outlines how we handle personal data collected through this site.

What We Collect

We only collect email addresses submitted voluntarily by users who register their interest in Haven or subscribe to updates.

We do not collect names, IP addresses, cookies, biometric data, or any other personal information via the website at this time.

 

How We Use Your Email

We use your email address only to:

  • Share project updates

  • Notify you of pre-launch announcements

  • Provide information you’ve requested

 

Your data will never be sold or shared with third parties for marketing purposes.

 

Legal Basis

We collect and process your email based on your explicit consent under Article 6(1)(a) of the GDPR.

 

You may withdraw your consent at any time by clicking “unsubscribe” in any of our emails or by contacting us directly.

 

Data Storage and Security

All email addresses are stored securely on GDPR-compliant servers. We implement appropriate security measures to protect your data from unauthorized access.

 

Your Rights

As a data subject under GDPR, you have the right to:

  • Access your data

  • Request correction or deletion

  • Withdraw your consent

  • Lodge a complaint with a supervisory authority

 

To exercise any of these rights, contact us on the email below.

 

Contact Us

If you have any questions regarding these Terms or our Privacy Policy, please contact us at:

📧 contact@haven-project.com
📍 Project HAVEN – Legal & Compliance Team

Last Updated: September 2025

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